Your information
Privacy notice
This notice explains what Performance Ready Mix may collect when you contact us or request a quote, and how that information is used.
Information you provide
When you call, email, request a quote, or otherwise contact us, we may receive your name, company, phone number, email address, job address, project details, photos, plans, notes, payment-related information handled by a payment provider, and other information you choose to send.
Information collected automatically
Our hosting or security providers may record standard technical information such as IP address, browser and device type, referring page, requested pages, date and time, and basic security logs. We also use measurement tags from Google (Analytics and Ads) and Microsoft Advertising, which set cookies and collect usage and ad-click information to measure the visits, calls and quote requests that come from our listings and ads; you can limit them through your browser’s cookie settings or the opt-out tools those providers offer. When you submit the quote form, your request goes to our form service, which records it in our private lead log, emails it to our team and sends you an acknowledgment.
How we use information
We use information to respond to inquiries, evaluate routes and site access, prepare quotes, schedule and perform work, process or document payment, communicate about a job, maintain business, safety, quality, and legal records, prevent misuse, and improve our service.
How information is shared
We do not sell personal information. We may share information with providers that support hosting, email, communications, scheduling, payment, accounting, insurance, legal compliance, or job performance, and when required to protect rights, safety, property, or comply with law.
Retention and security
We retain information for as long as reasonably needed for quoting, service, records, disputes, legal obligations, and legitimate business purposes. We use reasonable safeguards, but no email, internet transmission, or storage method can be guaranteed completely secure. Do not send gate codes, financial account credentials, or other highly sensitive access details through the public form.
Text messages (SMS)
If you give us your mobile number and agree to texts (on the quote form, by texting us, or by replying to one of our messages), Performance Ready Mix LLC may send you text messages about your quote, your order and delivery coordination, and occasional service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts and HELP for help, or call (501) 722-2246. Your mobile number and your text-messaging consent are never sold, shared with or transferred to third parties for their marketing purposes; they are shared only with the service providers that deliver our messages.
Your choices
You may ask to access, correct, or delete information you provided, subject to records we must or reasonably need to retain. You may also ask us to stop non-transactional marketing communications.
Changes to this notice
We may update this notice as our practices or legal requirements change. The updated date above identifies the current version.
Contact
Questions or requests may be sent to quotes@performancereadymix.com or made by phone at (501) 722-2246. Performance Ready Mix LLC, 216 W Lawson Rd, Alexander, AR 72002.